The client having initially rejected Interior Protection for their partial re-roofing project, urgently sought out a Ceiling Containment Solution due to the contamination of their machinery by dirt, dust and debris once re-roofing started. Despite the urgent nature of their request to have Nusens re-visit this project, we were able to mobilize within 24 hours without adding an emergency contingency, demonstrating our commitment to fairness and maintaining a strong reputation with our new friends and now life-long clients.
The Importance of Integrity, Quality and Timely Installation in Urgent Situations.
While planning for a partial re-roofing project, Vuteq looked for interior protection systems but ultimately decided to advance without one. However, as the re-roofing project progressed, Vuteq noticed falling dirt, dust, and debris in their production area, leading to quality concerns and operational disruptions. Vuteq realized they would not be able to continue the project without the use of a protective Ceiling Containment System.
Understanding the urgency of Vuteq's situation, Nusens prioritized a swift response. Within 24 hours of receiving the urgent request, Nusens not only provided a detailed proposal but also ensured that it matched the original quote, showcasing a commitment to consistency and fairness. Demonstrating a steadfast commitment to integrity and fair pricing. This decision was in stark contrast to competitors who raised their prices, taking advantage of Vuteq's challenging situation. As always, Nusens approached the urgent request with a client-centric focus, emphasizing the importance of addressing Vuteq's contamination issues promptly. The team worked collaboratively to ensure that the proposed solution met Vuteq's specific requirements efficiently and effectively.
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